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Job Title: Lead Information Architect
Location: Chennai, India
Day Rate: Competitive

Job Overview 

Join a global biopharmaceutical entity committed to innovative, patient-centric healthcare solutions. As they enter a phase of significant expansion, they are embarking on a major transformation of their IT landscape. This includes the overhaul of the business' existing ERP systems to implement a unified global solution.

Role Summary

We are in search of a driven Lead Information Architect. This role requires a visionary leader in the architectural design and delivery of data solutions, beginning with our regulatory domain. You will lead the definition of information architecture across data models, master data strategies, and metadata strategies. Your efforts will ensure our data is structured for optimal accessibility, interoperability, and reusability, supporting direct user engagement and advanced AI applications. Collaboration with other technical and business functions will be key to delivering significant business value.

Key Responsibilities

• Design and implement effective data structures across various business functions including Quality Management, Clinical Supply, and Sales & Distribution.
• Translate business requirements into robust data models and architectures.
• Ensure data integrity and usability across systems through strategic master data and metadata management.
• Foster strong relationships with stakeholders to effectively gather and translate requirements.
• Lead and mentor a team of Information Architects to foster skill development and professional growth.

Requirements

• Proven expertise in SAP Data structures relevant to various operational sectors such as Pharma, R&D, and Manufacturing.
• Strong communication skills with the ability to engage effectively with various stakeholders.
• Experienced in SAP Information Architecture and familiar with tools like ER Studio and SAP Power Designer.
• Demonstrable experience in leading information architecture teams and projects.
• Knowledge of data governance, including designing master data solutions and implementing data cataloguing tools like Collibra.
• Desirable traits include familiarity with FAIR data management principles and experience in data architecture governance.

 

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Role: Business Analyst
Location: UK, Remote
Duration: 6-months 
Day Rate: £600, outside IR35

The Opportunity
I am working with a global leader in innovative healthcare solutions, renowned for groundbreaking research and development initiatives. This dynamic organisation pioneers cutting-edge medical advancements, striving for excellence in improving global healthcare standards. They are seeking a highly motivated and skilled Business Analyst to support their amalgamation and improvement of help & service desks across IT, HR & Finance. 

As a Business Analyst, you will play a pivotal role in my client's employee experience. You will collaborate closely with stakeholders across core functions (HR, Finance & IT) to simplify the process in which employees can access vital information needed to complete their work, by amalgamating & improving various existing help desk functions. Due to the nature of this project, this role requires a Business Analyst with experience using ServiceNow.

Key Responsibilities

• Collaborate with internal stakeholders to understand business objectives, gather requirements, and document detailed business and functional specifications.
• Conduct thorough analysis of existing business processes and systems, identifying areas for improvement and efficiency gains.
• Create clear and comprehensive documentation, including business requirements, use cases, process flows, and functional specifications, to guide development and implementation efforts.
• Work closely with cross-functional teams, including developers, testers, and project managers, to ensure the successful delivery of projects.
• Facilitate workshops and meetings to elicit requirements, resolve conflicts, and drive consensus among stakeholders.
• Project planning, estimation, and prioritisation activities.
• Conduct user acceptance testing (UAT) and support implementation efforts, ensuring that solutions meet specified requirements and objectives.
• Proactively identify opportunities for process optimisation and recommend innovative solutions to enhance internal operations.
• Manage globally distributed stakeholder groups with sensitivity - demonstrating high EQ. 
• Stay up to date with industry best practices and emerging trends in business analysis and process optimisation.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or related field.
• Proven experience as a Business Analyst utilising ServiceNow.
• Demonstrable background working on Help/Service Desks & user experience-based projects.
• Strong analytical, problem-solving, and critical thinking skills.
• Proficiency in utilising Gen-AI.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Solid understanding of business processes, requirements gathering, and documentation.
• Experience with process modelling tools and methodologies.
• Familiarity with project management and Agile methodologies 
• Strong problem-solving skills and attention to detail.
• Familiarity with healthcare or life sciences industry is a plus.

 

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Job Title: Senior Project Manager - Global Business Services
Location: Lisbon, Portugal
Salary: circa €85,000

The Opportunity

Join a global leader in pioneering healthcare solutions, celebrated for its groundbreaking research and development efforts. This dynamic organization is at the forefront of medical advancements, committed to elevating global healthcare standards. We are currently seeking a highly motivated and skilled Senior Project Manager to join Global Business Services tea in Lisbon, Portugal. As a Senior Project Manager, you will collaborate closely with our business units, serving as a project expert and trusted advisor. Together, we aim to set the highest quality standard, collaborate effectively, and diligently achieve critical goals on time and within budget - ultimately delivering value across the organization and delighting our customers.

As a leader in this role, you will play a pivotal role in establishing the standard for how we work and be the customer face of our new GBS Project Management Service. You will work within the GBS Project Services team to define and deliver service quality, acting as a project thought leader and responding to business demands for project management from mobilization to scoping, planning, tracking, reporting, and engagement.


Key Responsibilities:

• Manage cross-functional, complex projects, leveraging your experience to establish strong and aligned project baselines. These projects often carry high risk and experience ambiguity during mobilization.
• Typically manage projects directly connected to and visible to Senior Leaders, delivering benefits exceeding $5-10m to the organization.
• Have line management responsibility for Project Managers within your wider team, recruiting/onboarding and task managing resources.
• Task manage project teams within a multiple workstream organization, sometimes managing more than one project where capacity allows.
• Adopt a coaching mentality, working to bring the team to an agreed standard of quality, sharing knowledge, and fostering accountability.
• Hold accountability for iterating the service within your team, encouraging teamwork and collaboration.
• Define, implement, and drive project governance across a complex stakeholder landscape.
• Capture and understand scope and requirements, gaining business sign-off before moving to design, particularly in a complex stakeholder landscape.
• Ensure change management is considered from the outset of the project, working closely with design as they create the solution.
• Work with Workstream Leads to create and execute complex and consolidated project and program plans, revising them as needed to meet changing needs and requirements.
• Identify actions needed to progress plans, assign individual responsibilities, and drive accountability for completion.
• Manage relationships with workstream leads and key business stakeholders to ensure effective capture of business requirements and understanding of the project's impact on the business.
• Adhere to the Enterprise PMO project management delivery methodology.

Requirements:

• 10+ years of experience in program/project management for large, complex projects.
• Experience managing projects in a global organization.
• Demonstration of strong communication and relationship-building skills, collaborating and sharing knowledge between teams.
• Experience considering risks, evaluating alternatives, and encouraging input from others to make effective decisions and plan mitigation tactics.
• Comfort and skill in operating in a complex operational matrix organization across diverse, global teams.
• Ability to clearly articulate complex concepts to ensure understanding and alignment.
• Ability to interpret unstructured information into business requirements.
• Ability to perform effectively when faced with unclear solutions or opposing viewpoints.
• Ability to effectively lead a team involving multiple business areas and diverse team member experience levels.
• Experience in relationship management, across relationship development, maintenance, and understanding of internal political influence.
• Proven track record in delivering high-risk projects.
• Excellent business engagement and business acumen with sensitivity to internal and external political/economic environments.
• Experience managing and controlling a project budget.
• Significant experience and skill presenting in front of C-suite/executive-level clients through written and verbal channels.
• Project Management Certification (preferred but not essential).
• Management Consulting experience (preferred but not essential).
• Pharmaceutical or equivalent global & complex organization experience; experience working within a quality and compliance environment and application of policies, procedures, and guidelines (preferred but not essential).