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Job Title: Project Service Lead

Location: Lisbon, Portugal

About the Role:

Join a leading global biopharmaceutical company dedicated to pushing the boundaries of science to deliver life-changing medicines. As a Project Service Lead, you will play a pivotal role in managing a team of project managers, coordinators, and analysts. Your focus will be on fostering a culture of collaboration and continuous improvement, ensuring the delivery of high-quality services aligned with best practices. You will identify opportunities to deliver savings and successful outcomes to internal customers, maintain relationships to ensure our services exceed expectations, and manage projects to ensure timely delivery and quality outcomes.

Key Responsibilities:

• People Management: Lead and develop a team, promoting excellence and continuous improvement.
• Business Development: Identify opportunities to deliver savings and successful outcomes to internal customers.
• Quality Assurance: Implement and maintain quality control processes to ensure high-quality service delivery.
• Customer Service: Maintain relationships with customers, ensuring our services meet and exceed expectations.
• Project Management: Oversee projects, ensuring timely delivery and quality outcomes.

Essential Qualifications:

• Bachelor's Degree.
• Proven track record in leading projects of medium complexity.
• Experience in management consulting.
• Demonstrated experience in people management and team development.
• Strong customer service and engagement skills.
• Experience in project and quality assurance practices.
• Excellent influencing, communication, and relationship-building skills.
• Comfortable operating in a complex, global matrix organisation.

Desirable Qualifications:

• Project Management Certification.
• Change Management Certification.
• Experience in the pharmaceutical or equivalent global and complex organisations.

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Job Title: BPO Advisory Director
Location: London, Remote  
Salary: £100,000

Are you an accomplished leader in Business Process Outsourcing (BPO) with a knack for strategy, client engagement, and operational excellence? Join our team as a BPO Advisory Director and play a pivotal role in helping top clients optimize and transform their business processes through innovative outsourcing solutions.

About the Role:

As the BPO Advisory Director, you'll lead advisory services, manage high-impact projects, and foster client relationships, delivering tailored BPO strategies that drive operational improvements and business growth. You'll oversee project teams, ensuring project success from inception to delivery, while also spearheading business development to expand our advisory practice.

Key Responsibilities:

• Client Engagement & Strategy: Build and maintain client relationships, design customized BPO strategies, and provide industry insights and innovative solutions.
• Project Management: Lead BPO projects end-to-end, maintaining quality standards and budget adherence.
• Business Development: Identify growth opportunities, prepare proposals, and drive practice expansion.
• Operational Excellence:Develop effective processes, ensure regulatory compliance, and optimize service delivery.
• Team Leadership: Mentor and lead consultants, fostering a collaborative, high-performing team environment.

Ideal Candidate Profile:

• Bachelor's degree in Business, Finance, or related field; MBA preferred.
• At least 15 years in BPO, with a minimum of 5 years in leadership.
• Strong strategic thinking, leadership, client-focused, with proficiency in BPO technologies and project management tools.

Why Join Us?

Be part of a dynamic environment where your expertise in BPO and leadership skills will directly impact our clients' success. We offer competitive benefits, a collaborative culture, and opportunities for professional growth.
 

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Job Title: AI Lead
Location: South-East England (Hybrid, 3-days per week in the office)
Company: Anonymous - Leading Life Sciences and Healthcare Innovator
Salary: £120,000 + market leading benefits

About the Role:

Join the dynamic Data, Analytics & Artificial Intelligence (DA&AI) group within the Enabling Functions division of a leading life sciences and healthcare business. We are seeking an AI Lead to spearhead cutting-edge AI initiatives, lead a talented team of AI Scientists and Engineers, and contribute to impactful AI-driven solutions across the business. As a key player in shaping our AI strategy, you will drive innovation, ensure seamless delivery of AI projects, and implement best practices in MLOps.

Key Responsibilities:

⦁    Lead, mentor, and inspire a multi-functional team of AI professionals.
⦁    Develop and implement AI strategies aligned with business goals.
⦁    Manage the full lifecycle of AI projects from concept to deployment.
⦁    Drive adoption of MLOps best practices, including model versioning, CI/CD pipelines, and automated deployments.
⦁    Stay current on emerging AI technologies and industry trends.
⦁    Collaborate with senior leadership to identify opportunities for AI adoption across the business.

Required Skills & Experience:

⦁    Master's or PhD in Mathematics, Computer Science, Engineering, or a related field.
⦁    Extensive experience in AI and machine learning, with expertise in deep learning, NLP, computer vision, and reinforcement learning.
⦁    Strong leadership skills and a track record of managing AI teams and successful project delivery.
⦁    Proficiency in Python and popular AI frameworks (e.g., TensorFlow, PyTorch) preferred.
⦁    Familiarity with software development and MLOps tools.
⦁    Excellent communication skills, capable of translating complex AI concepts for diverse audiences.
⦁    Experience in life sciences or healthcare preferred.
⦁    Publication record in AI/ML is a plus.