Digital Transformations Recruitment

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Senior Manager, PMO
Hybrid Working
Leicester or Milton Keynes (3 days in office/2 days from home)
Up to £85,000 per annum

The Company

My client, one of Europe’s largest online retailers, is looking to add a Senior Manager - PMO, to their Technology and Data function. Having recently been acquired by a venture capital group, this is an incredibly exciting time to join the business as they embark on unprecedent investment in several flagship projects. This is a superb opportunity for someone to have genuine, lasting impact o the future of this business.

The Role

As a Senior Manager of PMO and Project Management you will oversee all day-to-day operations of a range of projects and teams within the business. You will define, manage, and support compliance with all policies, standards, and practices associated with project delivery, helping to ensure that Project Management teams are meeting their requirements. You will also be responsible for resource allocation, project quality, and the ongoing development of service standards.

Role & Responsibilities

• Maintenance and optimisation of project portfolios against overall business objectives. 
• Oversee resource management to ensure budgetary efficiency and effective skill allocation across the project portfolio
• Manage the IT Roadmap and liaise with other stakeholder groups to ensure quick resolutions to any problems
• Identify, implement, and manage key PMO software tools
• Provide detailed reporting on all projects
• Manage and report on dependencies between projects, ensuring that effective contingencies are in place
• Ensure that all project planning is detailed, effective, and efficient
• Manage the team of 8 project managers, acting as an escalation point, mentor, and coach
• Ensure all governance and standards are met
• Maintain detailed and effective documentation management processes

About You

• Project/Portfolio management qualification, e.g. PRINCE2, PPM
• 5-years’ experience leading large scale IT transformation programs (€15m +)
• Sued to working with a range of methodologies (Agile & Waterfall)
• Self-motivated, driven, with a strong sense of accountability
• Outstanding collaboration skills and able to positively influence those around you to ensure a positive outcome

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Role: Transformation Lead, Customer Success

Location: London (Hybrid)

Day Rate: Open DOE (Outside IR35)

Length: 6 Months

 

My client, one of the world’s top three Consulting Firms, is currently looking to hire an interim Transformation Lead to review, assess and transform their Customer Success function, ensuring that their model is scalable and deliverable prior to further growth planned for 2023.

 

The Role:

• Review and audit the current Customer Success framework to identify gaps and areas for improvement
• Apply their expertise to provide training, documentation, templates, processes, and best practice to fill those gaps and apply metrics to assess success
• Deliver a complete end-to-end CS framework, including detailed processes, that can be applied to all products new and existing, to drive scale and best practice

 

Skills & Experience:

• Experience of leading Customer Success functions
• Experience designing, implementing, and improving effective Customer Success processes
• Experience working in low maturity CS environments and driving scale and maturity
• Ability to produce and manage clear plans to deliver agreed-on outcomes
• Ability to effectively assess the current state and propose practical and appropriate action
• Knowledge of how to effectively apply performance metrics and drive actionable insight
• Ability to produce and introduce appropriate templates, documentation, and processes
• Good interpersonal and collaborative skills
• Good analytical and problem-solving skills, including problem identification, breakdown, and solution identification
• BA/MSc degree

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Principal Integration Engineer

Milton Keynes | Hybrid

Up to £67,000

 

Principal Integration Engineer required to join one of Europe’s largest online retailers, we are looking for someone to lead an enterprise integration team, providing strategic and tactical direction to the team while liaising with other key stakeholders throughout the business. The business is currently undergoing a major transformation program as they transition to a single data repository throughout the entire business. This is an incredible opportunity to join a market-leading business and have a real impact on this flag-ship transformation program.

 

As a Principal Integration Engineer, you will be recognised as a Subject Matter Expert for integration and will drive the success of the team around you by mentoring and coaching. Maintaining a positive working environment including highly engaged, high-performing engineers with a tech-agnostic approach for cloud integration.

 

Some of what you will be doing:

 

• Lead the design and specifications for core integration patterns
• Articulate key design principles for integration
• Support Enterprise Architects with standards, and roadmap, including SOA principles and governance
• Optimize delivered IT solutions & Improve information management with innovative technology capabilities
• Integration with Cloud technology
• Coaching and mentoring Engineering
• Communicating with internal and external stakeholders
• Evaluation of Cloud integration tools
• Design and define integration systems and processes

 

Ideally, your skills and experience will include:

 

• Strong Leadership, analytical and technical understanding
• Agile delivery methods
• Cloud-based Technology such as Google Cloud, Azure, AWS,
• Cloud-based integration tools such as Kafka, Hybrit, Transparix, Manhatten, and WebSphere
• Presenting to senior team members and board-level executives
• Working with Java & Spring framework

 

A bit about you:

 

You are a confident Integration Engineer who has exposure working with Architects and managing stakeholders. With great communication at all levels and exceptional attention to detail.